Terms & Privacy

PRIVACY POLICY

 

BACKGROUND:

 

This Policy applies as between you, the User of this Website and Masters Bookbinding Limited, the owner and provider of this Website. This Policy applies to our use of any and all Data collected by us in relation to your use of the Website and any Services or Systems therein.

 

  1. Definitions and Interpretation

    In this Policy the following terms shall have the following meanings:

“Account”

means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Website;

Content”

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Cookie”

means a small text file placed on your computer by Masters Bookbinding Limited when you visit certain parts of this Website. This allows us to identify recurring visitors and to analyse their browsing habits within the Website. Where e-commerce facilities are provided, Cookies may be used to store your shopping basket. Further details are contained in Clause 10 and Schedule 1 of this Policy;

“Data”

means collectively all information that you submit to the Website. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

Masters Bookbinding Limited”

means Masters Bookbinding Limited, Unit 40, Suttons Business Park, Reading, Berkshire, RG6 1AZ, United Kingdom;

Service”

means collectively any online facilities, tools, services or information that Masters Bookbinding Limited makes available through the Website either now or in the future;

“User” / “Users”

means any third party that accesses the Website and is not employed by Masters Bookbinding Limited and acting in the course of their employment; and

“Website”

means the website that you are currently using (http://www.mastersbookbinding.co.uk/) and any sub-domains of this site (e.g. subdomain, http://www.mastersbookbinding.co.uk/aboutus) unless expressly excluded by their own terms and conditions.

“System”

means any online communications infrastructure that Masters Bookbinding Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

  1. Data Collected

Without limitation, any of the following Data may be collected:

  • name;
  • date of birth;
  • gender;
  • job title;
  • profession;
  • contact information such as email addresses and telephone numbers;
  • demographic information such as post code, preferences and interests;
  • financial information such as credit / debit card numbers;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected);
  • a list of URLS starting with a referring site, your activity on this Website, and the site you exit to (automatically collected); and
  • Cookie information (see clause 10 below).

 

  1. Our Use of Data

    • Any personal Data you submit will be retained by Masters Bookbinding Limited for as long as you use the Services and Systems provided on the Website. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to six months.
    • Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates.
    • All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see clause 9 below.
    • Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
      • internal record keeping;
      • improvement of our products / services;
      • transmission by email of promotional materials that may be of interest to you;
      • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
  1. Third Party Websites and Services

Masters Bookbinding Limited may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Website.

  1. Changes of Business Ownership and Control

    • Masters Bookbinding Limited may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
    • In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted in advance and informed of the changes.

 

  1. Controlling Access to your Data

    • Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
      • use of Data for direct marketing purposes; and
      • sharing Data with third parties.
  1. Your Right to Withhold Information

    • You may access certain areas of the Website without providing any Data at all. However, to use all Services and Systems available on the Website you may be required to submit Account information or other Data.
    • You may restrict your internet browser’s use of Cookies. For more information see clause 10.4 below.

 

  1. Accessing your own Data

    • You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
    • You have the right to ask for a copy of your personal Data on payment of a small fee.
  2. Security

    • Data security is of great importance to Masters Bookbinding Limited and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.
  3. Cookies

    • Masters Bookbinding Limited may set and access Cookies on your computer. Cookies that may be placed on your computer are detailed in Schedule 1 to this Policy.
    • A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the website that placed it there, not any other sites.
    • You may delete Cookies, however you may lose any information that enables you to access the Website more quickly.
    • You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. For further details please consult the help menu in your browser. Disabling Cookies may prevent you from using the full range of Services available on the Website.
  4. Changes to this Policy

Masters Bookbinding Limited reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.

TERMS AND CONDITIONS

 

BACKGROUND:

 

This agreement applies as between you, the User of this Website or Purchaser and Masters Bookbinding Limited, the owner(s) of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

 

No part of this Website is intended to constitute a contractual offer capable of acceptance. The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to the Purchaser indicating that the order has been fulfilled and has been dispatched.

  1. Definitions and Interpretation

In this Agreement the following terms shall have the following meanings:

“Account”

means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;

“Carrier”

means any third party responsible for transporting purchased Goods from our Premises to customers;

Content”

means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;

“Goods”

means any products that Masters Bookbinding Limited advertises and/or makes available for sale through this Website;

Masters Bookbinding Limited

means Masters Bookbinding Limited; Unit 40, Suttons Business Park, Reading, Berkshire, RG6 1AZ

Service”

means collectively any online facilities, tools, services or information that Masters Bookbinding Limited makes available through the Website either now or in the future;

“Payment Information”

means any details required for the purchase of Goods from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;

“Purchaser”

means any person or business that buys Goods from Masters Bookbinding Limited from this Website;

“Purchase Information”

means collectively any orders, invoices, dispatch notes, receipts or similar that may be in hard copy or electronic form;

“Premises”

Means our place of business located at Masters Bookbinding Limited; Unit 40, Suttons Business Park, Reading, Berkshire, RG6 1AZ;

System”

means any online communications infrastructure that Masters Bookbinding Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Website and is not employed by Masters Bookbinding Limited and acting in the course of their employment; and

“Website”

means the website that you are currently using (www.mastersbookbinding.co.uk) and any sub-domains of this site (e.g. subdomain.www.mastersbookbinding.co.uk) unless expressly excluded by their own terms and conditions.

  1. Business Customers

These Terms and Conditions apply to business customers only.

  1. International Customers

If Goods are being ordered from outside Masters Bookbinding Limited’s country of residence, import duties and taxes may be incurred once the Goods reach their destination. Masters Bookbinding Limited is not responsible for these charges and we undertake to make no calculations or estimates in this regard. If a Purchaser is buying internationally, they are advised to contact their local customs authorities for further details on costs and procedures. The Purchaser of the Goods will also be the importer of record and as such should ensure that the purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Masters Bookbinding Limited gives no guarantee that the packaging of the Goods will be free of signs of tampering.

  1. Intellectual Property

    • Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Masters Bookbinding Limited, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
    • Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Masters Bookbinding Limited.
  2. Third Party Intellectual Property
    • Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
    • Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
  3. Fair Use of Intellectual Property

Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

  1. Links to Other Websites

This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Masters Bookbinding Limited or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

  1. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.mastersbookbinding.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Masters Bookbinding Limited. To find out more please contact us by email at info@mastersbookbinding.co.uk, by post at; Masters Bookbinding Limited, Unit 40, Suttons Business Park, Reading, Berkshire, RG6 1AZ; or by phone; 0118 324 0120.

  1. Use of Communications Facilities

    • When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:
      • obscene or vulgar language must not be used;
      • Content that is unlawful or otherwise objectionable must not be submitted. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
      • Content that is intended to promote or incite violence must not be submitted;
      • it is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
      • the means by which Users identify themselves must not violate these terms of use or any applicable laws;
      • Users must not impersonate other people, particularly employees and representatives of Masters Bookbinding Limited or our affiliates; and
      • our System must not be used for unauthorised mass-communication such as “spam” or “junk mail”.
    • You acknowledge that Masters Bookbinding Limited reserves the right to monitor any and all communications made to us or using our System.
  2. Accounts

    • In order to purchase Goods on this Website and to use the facilities Users are required to create an Account which will contain certain personal details and Payment Information which may vary based upon a User’s use of the Website as we may not require payment information until a purchase is to be made. By continuing to use this Website you represent and warrant that:
      • all information you submit is accurate and truthful;
      • if you are buying on behalf of your employers, you have the authority to submit Payment Information where any such authority is required; and
      • you will keep this information accurate and up-to-date.

Your creation of an Account is further affirmation of your representation and warranty.

  • It is recommended that you do not share your Account details, particularly your username and password. Masters Bookbinding Limited accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
  • If you have reason to believe that your Account details have been obtained by another without consent, you should contact Masters Bookbinding Limited immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, Masters Bookbinding Limited accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.
  • When choosing a username Users are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
  1. Termination and Cancellation

    • Either Masters Bookbinding Limited or a User may terminate an Account. If Masters Bookbinding Limited terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
    • If Masters Bookbinding Limited terminates an Account, any current or pending purchases on your Account will be cancelled and will not be dispatched.
    • Masters Bookbinding Limited reserves the right to cancel purchases without stating reasons, for any reason prior to processing payment and dispatch.
    • If purchases are cancelled for any reason prior to dispatch Purchasers will be refunded any monies paid in relation to those purchases.
    • If a User terminates their Account any non-dispatched purchases will be cancelled and a full refund of any monies paid in relation to those purchases will be paid through the payment method used when the Goods were purchased.

 

  1. Payment

    • Any and all purchases are due for payment with order via our secure online payment gateway WorldPay.

 

  1. Goods, Pricing and Availability

    • Whilst every effort has been made to ensure that all graphical representations and descriptions of Goods available from Masters Bookbinding Limited correspond to the actual Goods, Masters Bookbinding Limited is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether. Please refer to Clause 16.1 for incorrect Goods.
    • Where appropriate, you may be required to select the required details of the Goods that you are purchasing.
    • Masters Bookbinding Limited does not represent or warrant that such Goods will be available. Stock indications are not provided on the Website.
    • All pricing information on the Website is correct at the time of going online. Masters Bookbinding Limited reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated periodically.
    • In the event that prices are changed during the period between an order being placed for Goods and Masters Bookbinding Limited processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price;
    • All prices on the Website exclude VAT. Masters Bookbinding Limited’s VAT number is 314712486.
  2. Property, Risk and Account of Profits

    • Title in Goods will not pass to the Purchaser until the full purchase price for those Goods has been received by Masters Bookbinding Limited. Title remains with Masters Bookbinding Limited until payment is complete.
    • If the Purchaser sells the Goods on to its own customers in any form, either as purchased from Masters Bookbinding Limited or forming a component part of a larger Good, and any amount of the purchase price payable to Masters Bookbinding Limited remains outstanding, the Purchaser must account to Masters Bookbinding Limited for the proceeds of such a sale. The Purchaser is then required to hold such proceeds on trust for Masters Bookbinding Limited until payment has been received in full by Masters Bookbinding Limited.
    • Masters Bookbinding Limited reserves the right to trace all proceeds under the principles of Re Hallett’s Estate (1880) 13 Ch D 696. Once the payment date has passed, if any sums remain outstanding, Masters Bookbinding Limited has the right to enter the Purchaser’s premises and remove any Goods which, by virtue of Clause 14.1, remain the property of Masters Bookbinding Limited.
  3. Delivery

    • Masters Bookbinding Limited will notify you by way of email when your goods are to be dispatched to you. The message will contain details of estimated delivery times in addition to any reasons for a delay in the delivery of the Goods purchased by you.
    • If Masters Bookbinding Limited receives no communication from you within 3 days of delivery, regarding any problems with the Goods, you are deemed to have received the Goods in full working order and with no problems.
  4. Cancellation and Returns Policy

    • All Goods for sale on the Website are made to order in accordance with the requirements of the Purchaser. Orders cannot be cancelled once payment has been made.
    • We are unable to offer an exchange or refund on Goods made to the requirements of the Purchaser. However, if your Goods arrive damaged or with a manufacturing defect, contact us within 3 days of receipt at info@mastersbookbinding.co.uk. The Purchaser will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used when the Goods were purchased.
  5. Privacy

Use of the Website is also governed by our Privacy Policy at www.mastersbookbinding.co.uk/privacy which is incorporated into these terms and conditions by this reference. To view the Privacy Policy, please click on the link above.

  1. Disclaimers

    • Masters Bookbinding Limited makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Services.
    • No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
    • No part of this Website is intended to constitute a contractual offer capable of acceptance.
  2. Changes to the Service and these Terms and Conditions

Masters Bookbinding Limited reserves the right to change the Website, its Content or these Terms and Conditions at any time. Users and Purchasers will be bound by any changes to the Terms and Conditions from the first time the Website is used by them following the changes. If Masters Bookbinding Limited is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by Purchasers in the future.

  1. Availability of the Website

The Service is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and / or faults. To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

Masters Bookbinding Limited accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

  1. Limitation of Liability

    • To the maximum extent permitted by law, Masters Bookbinding Limited accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
    • Nothing in these Terms and Conditions excludes or restricts Masters Bookbinding Limited’s liability for death or personal injury resulting from any negligence or fraud on the part of Masters Bookbinding Limited.
    • Nothing in these Terms and Conditions excludes or restricts Masters Bookbinding Limited’s liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
    • Whilst every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions. This term shall apply only within jurisdictions where a particular term is illegal.
  2. No Waiver

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

  1. Previous Terms and Conditions

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

  1. Notices

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to info@mastersbookbinding.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.

  1. Law and Jurisdiction

These terms and conditions and the relationship between you and Masters Bookbinding Limited shall be governed by and construed in accordance with the Law of England and Wales and Masters Bookbinding Limited and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

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